Sales Policy for Limotis.xyz – Smart Voice-Controlled Home Appliances
At Limotis.xyz, we are committed to providing our customers with high-quality smart home appliances that enhance convenience and elevate your living experience. Our sales policy is designed to ensure a smooth, transparent, and reliable shopping experience. Please read the details below to understand how we handle orders, shipping, returns, and customer service.
1. Order Processing
Once you place an order on Limotis.xyz, our team works swiftly to process and fulfill it. Orders are typically processed within 1-2 business days, and you will receive an email confirmation with your order details and estimated delivery time.
2. Payment Methods
We accept a wide range of secure payment methods, including major credit and debit cards such as Visa, MasterCard, and American Express. For your convenience, we also support PayPal and other popular payment platforms. All transactions are processed securely, and we do not store your payment information.
3. Shipping & Delivery
We offer reliable shipping options to ensure your order arrives promptly and in excellent condition. Shipping costs will be calculated at checkout, based on your location and the size of the order. Delivery typically takes between 2-5 business days within the U.S. Orders outside the U.S. may take longer, and additional shipping fees may apply.
- Free Shipping: Enjoy free shipping on orders over $100 within the continental U.S.
- Expedited Shipping: Expedited shipping is available for an additional fee.
For any questions about shipping or delivery, please contact our customer service team via phone or email.
4. Returns & Refunds
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your smart home appliance, you can return it within 30 days of receipt for a full refund or exchange. Products must be returned in their original condition, including all packaging and accessories.
To start a return, please contact our customer service team, and they will guide you through the return process. Please note that return shipping costs are the responsibility of the customer unless the product is defective or damaged upon arrival.
5. Warranty & Support
All our voice-controlled smart home appliances come with a one-year warranty. If your product experiences any defects in material or workmanship during the warranty period, we will repair or replace it at no cost. Please retain your receipt and contact our support team for assistance.
If you need technical support, our dedicated customer service team is available to help you with setup, troubleshooting, or any other issues.
6. Customer Service Contact Information
We strive to provide exceptional customer service and support. If you have any questions or concerns, please do not hesitate to reach out to us:
- Street Address: 35 Grove St, Vernon, CT 06066, USA
- Phone Number: (360) 378-6907
- Email: info@limotis.xyz
Our team is available Monday through Friday, 9 AM to 5 PM EST, to assist you with any inquiries.
Thank you for choosing Limotis.xyz for your smart home needs. We look forward to helping you create a smarter, more efficient home with our innovative voice-controlled products.